#10 - 10 AI Answers
Episode 10 Recap: 10 AI Answers Leaders Are Asking Now
In Episode 10 of The Conversation, Angela Schultz and Loren Horsager walk through the 10 questions they hear most from business leaders about AI. Their answers cut through confusion and focus on what actually matters: how to pick the right tools, where to start, how to scale responsibly, and how to measure real results. If you’ve ever wondered how AI fits into your business strategy, this is a must-listen.
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Episode 10 –
10 AI Answers Every Business Leader Needs
Introduction
Artificial intelligence is everywhere—but the real challenge for business leaders is knowing where to start, what tools to trust, and how to measure success. In Episode 10 of The Conversation, Angela Schultz and Loren Horsager address the 10 most common AI questions they hear from clients and leaders, offering clear, practical answers.
1. Where are businesses using AI today?
Companies are blending AI into everyday tools—ERP systems, CRMs, marketing platforms—while also using popular chat tools like ChatGPT, Copilot, Claude, Gemini, and Perplexity. The pace of change means no single tool is the answer; the right choice depends on your workflow.
2. Which AI tools and apps are best?
Pick the right tool for the job. Many leaders start with a chat tool (like Copilot if they’re on Microsoft). From there, industry-specific tools—like legal AI assistants—add real value. Testing tools before committing is essential since they evolve quickly.
3. Free vs. Paid AI
This isn’t really a debate. If you’re not paying for AI, you don’t own your data. Paid accounts protect your information, improve reliability, and allow for organizational governance.
4. Can AI integrate with ERP and QuickBooks?
Yes. Through APIs, workflows, and agents, AI can connect with business systems. Imagine an agent reconciling invoices in QuickBooks or automating month-end reporting. Integration is no longer theoretical—it’s practical.
5. Managing Third-Party AI Vendors
If a vendor is using AI on your behalf, you need clarity on what they’re doing with your data. Small vendors can add value, but governance conversations are critical to avoid hidden risks.
6. Where do I start with AI?
Model Mind recommends beginning with their free AI Readiness Assessment. Think in two-year horizons, moving forward in quarterly sprints. Education and training are foundational for success.
7. How can AI support growth?
From marketing automation to sales outreach to operational efficiencies, AI can help teams scale faster. But it’s about augmentation, not replacement—humans plus AI deliver the real value.
8. What is the best AI for my use case?
There’s no single answer. Leaders should experiment across tools, compare results, and choose what best fits their industry, data, and workflows.
9. Optimizing Your Website for AI Search
As large language models reshape search, websites must answer the real questions your customers are asking. Think in terms of 20 key customer questions and design your site content around them.
10. Best Uses of Copilot in Teams
Copilot isn’t just for solo productivity—it can transform meetings by summarizing discussions, tracking to-dos, and even prompting better questions in real time.
Final Thoughts
The answers to these 10 questions aren’t just about tools—they’re about strategy, governance, and training. Angela and Loren emphasize that AI adoption is a marathon run in quarterly sprints. By focusing on outcomes, educating teams, and testing tools intentionally, leaders can unlock AI’s true business value.